How It Works

How It Works

Brief (Day 0)

A structured intake call captures roles, volumes, certifications, site conditions, accommodation, salary/rate bands and mobilisation dates. You sign off a written brief — that document governs everything downstream.

Source (Days 0–2)

We activate multilingual outreach across our corridor networks — WhatsApp, community channels, referral chains, and our existing verified-candidate database. Every message names the employer type, the real salary, and the zero-fee promise.

Qualify (Days 1–3)

Sam, our AI assistant, calls every applicant in their own language — disclosed as AI from the first sentence. Structured scripts confirm trade experience, certifications, availability, rate expectations and right-to-work basics. Calls are recorded, transcribed, scored — and sampled daily by human recruiters for quality. Unanswered calls retry up to 3 times over 48 hours; anyone can request a human callback at any Comment Highlight point.

Verify (Days 2–4)

Shortlisted candidates upload documents once via a secure WhatsApp flow. We check authenticity, expiry, and consistency against the qualification call. Anything that doesn’t reconcile is flagged to a human — never waved through.

Present & Mobilise
(Day 3 onward — first shortlist within 72 hours of the signed brief).

You receive profiles with call summaries and verification status. You select; we handle offer, contract in the worker’s language, and mobilisation coordination — with a named Osbrooks account lead throughout.

Replacement Guarantee

  • If a mobilised worker fails to report or leaves within [X] days for reasons within our control, we replace at no additional fee.